A “Bundle” is combining multiple services together at a discounted rate, to offer deals that are good for you and your customer.
Presenting Bundles to your customers shows the value in your services without selling yourself short on pricing! You can elevate the customer experience by showing them how they can save while making you more money.
There is a fine line between showing multiple services, and presenting the customer with so many add ons it feels like a sticky sales tactic. Bundle presentation provides your customer the illusion of control, because they can get multiple services at a discounted rate or pay full price for an individual service. Either way you are winning in this scenario, all while presenting in a professional and honest way. Laying everything out on the table allows them to upsell themselves, without having to rattle off a list of items they may or may not be interested in.
Aid the customer in making the decision to use your company by being upfront about what the service will entail, what to expect before, during, and after the service, and any other important details or disclaimers. You can present each service in varying levels, in the example below you will see “Exterior Only” window cleaning, as well as “Interior/Exterior” window cleaning. Incorporating video demonstrations can also help paint a clear picture for the customer.
Give your customer the special treatment by Customizing a bundle that was built just for them, or create a library of bundles that you use by default, to highlight what you want to offer as an owner. Create the best scenario to fit the needs of your business and the customer.
When you allow customers to bundle up on services, you will often find they will lean toward the best “deal” within their budget, Automatically offering options that wouldn’t have been presented otherwise can make you money, ultimately increasing your numbers! You never know unless you ask!
Once you have a higher ticket average, you will spend more time at one job, as opposed to spending time traveling from small job to job.
ResponsiBid is a Sales Tool that you saw in the demonstration above, it can be used for online or In person Bids! ResponsiBid Users are Home Service Business Owners like you, and they found that they average 3x - 10x more in sales when presenting with packages and bundles!